Ask Ms. Ps & Qs

By Professor Nancy Rapoport

Dear Readers:

Let’s talk a bit about office “pet peeves.” These are the things that detract from a smoothly functioning office and that might lead you to mutter, “I can’t kill [him/her] because the paperwork afterwards would take forever.” Once you’ve hit the stage at which the only thing stopping you from homicide is the cleanup costs, you know that you’re deep into “pet peeve” territory. Here are some of my pet peeves:

  1. Talking to members of the support staff as if they don’t . . .

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