The PACER Service Center (PSC) occasionally receives requests from members of the public for PACER account information. For example, a party, an attorney, or a law enforcement official may want to know whether a member of the public has accessed a particular case or filing through PACER. These non-judiciary-based requesters for PACER account information are advised to make their request directly to the PSC. The PSC, in conjunction with the Office of General Counsel, determines its response to the request by applying the Subpoena Regulations adopted by the Judicial Conference of the United States in March 2003. The Subpoena Regulations are available to the public on the judiciary’s internet site.
It may be helpful to the requester to review these regulations before making a request, as § 830 sets forth the information required in any request.
Requests to the PSC may be sent to:
PACER Service Center
Attn: Manager
P.O. Box 780549
San Antonio, TX 78278
Requesters needing more information (for example, a street address for service) should call 800-676-6856. This line is staffed on weekdays from 7 a.m. to 6 p.m. CT.





