Ask Ms. Ps & Qs

By Professor Nancy Rapoport

Dear Readers:

Spring cleaning is underway – not in our home, but probably in other locations – and that gives rise to some ideas about organizing or reorganizing your work. Here are some musings:

First impressions matter, and your receptionist can be one of your greatest allies. I was reading one of Lucy Kellaway’s columns in the FINANCIAL TIMES (It looks like you are not signed in or registered! This content is only available to members.

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