Ms. Ps & Qs Ethics Dilemna of the Month

Ms. Ps & Qs's[i] Ethics Dilemma of the Month
Dear Ms. Ps & Qs:

I charge a flat fee for my work for debtors, and I’m wrestling with the issue of how to deal with a barrage of client phone calls. Should I unbundle phone calls from my flat fee?

Signed,

Exasperated and overworked

Dear Exasperated:

I can only imagine how busy you are these days, given the economy, and I understand that there’s some upper limit on how many . . .

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