Thirteen Rules to Win the Heart and Mind of a Chapter 13 Trustee

By Helen M. Morris, Chapter 13 Trustee for the Northern and Southern Districts of West Virginia

Treat the trustee’s staff with respect.  They know what they are doing.  If they tell you that they can’t give you certain information over the phone, they are following office policy and procedures.   You may be able to find the information you are seeking at National Data Center (NDC) or the website provided by the trustee.

Help yourself.   Throwing together something just to get it filed doesn’t progress the case—whether it’s sloppy schedules, a plan that won’t work, an incomplete proof of claim, or an inaccurate motion for stay relief.  You may have met a deadline, but you’ve created more work for yourself since sloppy work delays confirmation, generates objections and counter-pleadings, and hearings.

Investigate.   As debtor’s counsel, BAPCPA requires more knowledge by you of the personal circumstances of your clients. You can’t simply rely on what the debtor/client told you.  A couple with two children under 5 years of age, shouldn’t have a cell phone bill in excess of $450.00.  Apply common-sense when you review schedules.  If you are creditor’s counsel and are forwarded information for a motion for stay relief, look at more than what your client sent you.  Both debtor and creditor counsel should check out the plan.  If it provides that the trustee is to make the payments on a secured claim, check it out via NDC or the trustee’s site to see if payments have been made.  Some creditors seem to have a difficult time applying payments.  Better to deal with the condescension of the creditor’s employee than explain to the Judge in open court why you didn’t check out the trustee’s payments.

Review the documents you are required to provide/file.   Compare it to the information you put in the schedules, plan and Statement of Financial Affairs.  The car value should be the same on the schedules and the plan.  Tax returns frequently show greater income or show omitted sources of income than what is listed on the schedules.  Trustees actually look at the returns. So should you.

Tax returns are due 7 days prior to the meeting of creditors.  This should not be a surprise. BAPCPA went into effect in 2006.  It’s not “new law.”

Evaluate the case.    Not everyone, as much as it pains me to write this, can perform in a Chapter 13 case.  Nor, sad to say, does everyone who qualifies for a Chapter 13 want to be there. As a trustee, I want to see more filings, but not more non-productive cases.

Enlist the aid of a calculator.   Trustees use base 10 for our numerical calculations.  Many plans appear to use another numerical system.

No shifting responsibilities.   Some things are part of the representation of the debtors.  The trustee cannot represent the debtors.  The trustee is required to assist the debtor in completing the plan—not replace counsel.  The trustee is specifically prohibited from giving legal advice to any party, including creditors.

  • The plan as you fill it out;
  • The pleadings which are filed;
  • The pleadings you file and the orders you write.  The relief set forth in the order you draft should match what the Court granted in a hearing, or, if a default order, what was sought in the motion/objection.

Understand what can and can’t be done in your client’s case.  Filing plans/pleadings which seek to accomplish something that is prohibited by the Code makes you appear to be gaming the system, playing “catch me if you can” with the trustee, opposing counsel, and the Court.  You may slip a few past everyone, but if it appears to be a pattern, the trustee, at least, will scrutinize everything you file.

Law changes. Rules of procedure change. Court policies change. Stay current.

Explain.  If you want to do something unorthodox, explain why you want/need to do it and give as much authority as you can muster.  Disclosure goes a long way!  A secured creditor who doesn’t want the collateral back may be willing to accept your proposal if it is fact specific enough that it doesn’t run the risk of dealing with this issue in every case.

Say “The trustee is right.”  Say it often and on the record, if possible.

THIRTEEN RULES!!!!

___________________
2013-01-26 16.11.10-1Helen M. Morris has been the Chapter 13 trustee for the Northern and Southern Districts of West Virginia since October 1, 1996. Prior to her appointment, she was in private practice in Huntington, WV, where she served as a Chapter 7 panel trustee in addition to representing both debtors and creditors in bankruptcy matters; but not in the same case. She has a Bachelor’s degree from Marshall University in Huntington, WV, and her law degree from Vanderbilt University School of Law in Nashville, TN.

No Author Biography has been linked to this Article.

Related Articles

September 12, 2021
By Lawrence R. Ahern III, Brown & Ahern (Nashville, TN) Introduction In re Taggart In 2019, the Supreme Court in In re Taggart1 ruled that the acts alleged in that case to be in violation of a discharge injunction did not empower the bankruptcy court to find the creditor in contempt. In so holding, the Court ostensibly attempted to strike...
Members
October 20, 2019
By Herb Beskin, Chapter 13 Trustee and Edward M. Wayland, Esq. (Charlottesville, VA) Trustees are not privy to the struggles of Debtors as they emerge from Chapter 13 and work to re-establish (establish?) their credit worthiness. A crucial factor in this process is the Debtor’s credit report. In this article, we discuss the Fair Credit Reporting Act (“FCRA”), the rules...
Members
lynch
March 17, 2024
“The problem in the past for student loan borrowers in bankruptcy has been that hardship discharge litigation has been complex, expensive and arbitrary. . . . The new guidance has simplified the process.”
Members
Copy of Hildebrand-2016
February 20, 2022
Bankruptcy Court found violation of automatic stay to be “technical”, thus no damages. Ninth Circuit BAP did not agree. Continuing to pursue state court fraudulent transfer action after transfer or filed for Chapter 7 relief violated the automatic stay; even if the violation of the stay is “technical”, damages, including attorneys’ fees and costs, should be assessed against the violator....
Members
January 27, 2019
By Kathryne M. Shaw1 Boleman Law Firm, P.C. (Virginia Beach, VA) Click here for Part 1 In Part I of this article, we reviewed In re Holman, in which the debtors violated their confirmation order and exhibited bad faith . . . It looks like you are not signed in or registered! This content is only available to members. Join...
Members
Academy Circle Logo Final
March 6, 2022
Diane Cipollone is an attorney and a qualified expert on mortgage servicing and loan origination matters. While Diane no longer provides expert testimony, she continues to consult with consumer attorneys; trains attorneys, court mediators, housing counselors and fair housing advocates on foreclosure prevention guidelines and federal mortgage regulations; and mentors pro bono attorneys and non-profit housing counselors. She has presented...
February 17, 2019
Offering time-saving alternatives to a telephone call, the IRS reminds taxpayers they can get fast answers to their refund questions by using the “Where’s My Refund?” tool available on IRS.gov and through the IRS2Go app. The IRS issues nine out of 10 refunds in less than 21 days, and the fastest way to get a refund is to use IRS...
balboa
August 20, 2023
Wishing our dear friend and colleague, Isabel Balboa, a hearty congratulations on her upcoming retirement. As many of you know, Isabel came to the United States from Cuba at the age of 6 with her mother and sisters.  Upon leaving Cuba, they were forced to leave everything behind for fear that they would be caught and detained.  Her father was...
memorialday
May 28, 2023
Memorial Day 2023 Honoring the Sacrifices of All Who Served
January 31, 2021
By Herbert L. Beskin, Chapter 13 Trustee for the Western District of Virginia (Charlottesville) In a recent case out of the Sixth Circuit, the Appeals Court heard an appeal by the Chapter 13 Trustee concerning direct payments by the debtor on a car loan and the applicable interest rate. The case is In re Chambers, 6th Circuit, # 20-1376, Appeal...
Members

Looking to Become a Member?

ConsiderChapter13.org offers a forum to advance continuing education of consumer bankruptcy via access to insightful articles, informative webinars, and the latest industry news. Join now to benefit from expert resources and stay informed.

Webinars

These informative sessions are led by industry experts and cover a range of consumer bankruptcy topics.

Member Articles

Written by industry experts, these articles provide in-depth analysis and practical guidance on consumer bankruptcy topics.

Industry News

The Academy is the go-to source for the latest news and analysis in the Chapter 13 bankruptcy industry.

To get started, please let us know which of these best fits your current position: